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right now: 080730.3x

PostPosted: Wed Jul 30, 2008 12:45:30
by madd74
Today, Wednesday, I have been moved to T2: CRS from 13:40 to whenever :)

Re: right now: 080730.3x

PostPosted: Wed Jul 30, 2008 16:28:48
by cmplxty7
what is that?

Re: right now: 080730.3x

PostPosted: Thu Jul 31, 2008 11:43:05
by madd74
CRS is tier 2 work that deals with misrouted intracompany calls, web tickets, escalation help, and failed tickets that do not make it through the system.